4.7 / 5
51 reviews at the recorded snapshot.
View source on Google ↗San Jose customer reviews
In their
own words.
Selected customer testimonials and sourced ratings, with their context kept visible.
Source snapshot: 2026-09-11. These are San Jose profile counts, not a live feed or a combined company-wide score.
Yelp
4.6 / 5
313 reviews at the recorded snapshot.
View source on Yelp ↗“Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.”
From your neighbors
In their own words.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
JP
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!
FZ
Came by to repair the nipple on my water heater. Price was fair, service was professional, well done and quick. Overall great experience.
JR
Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work.
GM
Our rinnai tankless wasn’t doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!
JW
Great work by Better Water Heaters. The owner Fran’s is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.
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