WATER HEATER SERVICE · REQUESTS DO NOT RESERVE AN APPOINTMENT

Cookie choices

This notice describes the controls on this version of the Better Water Heaters website. It is not a replacement for a full privacy policy.

What this site uses

Necessary preference storage: the local storage entry bwh-cookie-consent remembers your choice in this browser for 180 days. It is not used for advertising. The choice is specific to this browser and website address, not shared across devices.

Optional analytics: Microsoft Clarity. Only after you accept, Clarity collects website usage information for heatmaps and session recordings to help us improve this site. Clarity masks sensitive input content by default. We do not send custom customer identifiers, and advertising storage consent remains denied. No advertising tags or external embeds are enabled by this choice.

Clarity may use _clck (up to one year) and _clsk (up to one day) to connect page views and sessions. Our consent choice expires after 180 days. The script runs only on betterwaterheaters.com and www.betterwaterheaters.com, not preview or development websites. A choice saved before Clarity was added does not enable it; we ask again for this updated inventory. See Microsoft’s Privacy Statement.

Any future optional integration needs an updated inventory and notice, a new choice, and a tested default-off consent gate before it is enabled. These controls do not automatically block arbitrary tags added later.

Your controls

Accept all enables optional Clarity analytics. Reject all keeps the Clarity script off, including cookieless tracking. Necessary site functions, service-request forms and phone links remain available. Closing settings without saving does not change your choice. If this browser blocks preference storage, non-essential services remain off and we may ask again on a later visit.

When Global Privacy Control is enabled, we record rejection even if you previously accepted. This site does not load sale or sharing advertising tags. The browser signal does not submit a separate account or records request.

Withdrawal and older storage

Open Cookie settings and select Reject all to withdraw a previous acceptance. You can reopen preferences using the lower-right cookie button or the link in the footer at any time. If Clarity has started, we deny consent, clear accessible Clarity cookies and reload the page to stop collection, including cookieless collection. Unsaved form entries may be lost in that reload.

We also remove accessible legacy Google tracking cookies and old website-widget storage observed from the previous website, regardless of your choice. Those remnants do not mean the services are active. Browser security prevents us from deleting third-party or HttpOnly cookies, or cookies on inaccessible paths. You can clear this site’s data in your browser for additional cleanup. This may also erase your saved preference.

This browser choice does not delete service requests, unsubscribe you from communications or change records held elsewhere. For a records or privacy request, contact the CSR Team. See the Privacy Policy for how we handle service-request information and optional service-SMS consent.

Tell us what’s happening

I agree to receive service-related SMS text messages from Better Water Heaters at the phone number provided, including service-request follow-ups, appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP, CANCEL or UNSUBSCRIBE to opt out; reply HELP for help, or contact info@betterwaterheaters.com. Consent is optional and is not a condition of purchase or service. You can submit this request without agreeing to SMS. This does not enroll you in marketing messages.

Privacy Policy (opens a new tab) · Terms of Service (opens a new tab)

A real person reads every request. No spam, ever. Submitting does not book an appointment.

We use your details to respond to your service request. Sending this form is independent of your optional SMS choice and does not enroll you in marketing messages. Please do not include sensitive information.

EssentialsAlways active

Necessary storage remembers your choice. Calls, navigation and service requests remain available whichever option you choose.

Optional analytics: Microsoft Clarity.

Accept all enables Clarity heatmaps and session recordings on our production website. Reject all keeps it off. Sensitive input content is masked by Clarity. Advertising consent is never granted. Acceptance applies only to this inventory, not to future trackers.

Current choice: not yet saved.

Select Reject all to withdraw a previous acceptance. If analytics has started, the page reloads to stop recording; unsaved form entries may be lost.

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