Privacy Policy

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Get a Fair Estimate From Your LocalWater Heater Repair and Installation Experts

Ready to find your new go-to water heater repair and installation experts across Santa Clara County, San Mateo County, and the south half of Alameda County? Get fast, friendly, and fair services for residential and commercial water heater needs and call us today.


Santa Clara County

(408) 250-6672

Alameda County

(510) 675-9646

San Mateo County

(650) 559-0440

Aza Olival
These guys are great! Fair priced, awesome service & when they say they are fast. they are not messing around! They will work hard to get to you & get your matter resolved in a hurry & with a level of great service & quality effort! Thanks Better Water Heaters, I hope I don't have to call you guys any time soon, but if I do need help from someone, they will be my first call!!!
Jeff Powell
Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.
Gayle Davis
Cama promptly and performed annual service on my tankless water heater
Steve Scheinberg
They came out in 2016 for a job I told them over the phone was a simple T&P valve. They came out, claimed I needed a new water heater, and put a quote in my hand for $1300. I told them to get lost, and they pressured me to sign at $1200. I told them to leave, immediately!! Here we are, over 8 years later, and my old water heater is still working great! They second company came out, replaced the T&P valve, and $200 later it works fine, as expected. Frans is a large, cheater, scammer, and do not trust them to do the job without ripping you off!! I knew what I needed, and they STILL tried to rip me off!!! How do you think they will treat someone without knowledge, like my grandma?! You should be ashamed of yourself Frans, for trying to rip people off!! ZERO STARS!!!
Junaid Hussain
Did an amazing job with Rinnai Tankless water heater servicing. Hire them!
Jisong Yi
I cannot ask for better service than what Better Water Heaters did to help us, I highly recommend them!First off, Frans picked up the phone as soon as I called, he quickly diagnosed the problem over the phone & FaceTime with me, and dispatched a repair technician right away.Steve, the repair technician arrived in less than two hours from when I called (earlier than expected), with EVERYTHING needed to install the new heater, and to replace the associated valves / pipes etc.Steve not only did an excellent job with the heater installation, but he was also professional, courteous, and answered all of my questions patiently.As a bonus, our dog Blakey also got to play with Sam, Steve’s adorable puppy!All in all, what could’ve been a very stressful day turned out to be a very pleasant service experience. Less than 4 hours from I initially called to when the repair was completed, amazing! Thanks guys, please keep up the great work!
Our rinnai tankless wasn't doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!