Accessibility Statement
Better Water Heaters is committed to making its website usable by all people, including those with disabilities, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We continuously monitor our site to make sure that all content provided is accessible to all visitors.
Disclaimer
It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time. Should you have any questions or suggestions as to how to improve our website, please contact us at betterwaterheatersinc@gmail.com.
While you are visiting our site, you will notice that we make use of third-party sites such as Google Maps to provide information about Better Water Heaters. Any challenges individuals may have with accessing these third-party sites cannot be remedied or controlled by Better Water Heaters.
Privacy Policy
Effective Date: April 10, 2025
1. Introduction
Welcome to Better Water Heaters (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.betterwaterheaters.com, use our services, or interact with us in any way.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect different types of information, including:
- Personal Information: Name, email address, phone number, mailing address, payment details, and other personally identifiable information when you fill out the form on our website or make a purchase on our website.
- Non-Personal Information: Usage data collected via cookies and tracking technologies.
- User-Generated Content: Comments, reviews, or other content you submit.
We collect information through forms, cookies, analytics tools, and direct interactions.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services
- To personalize user experience
- To process transactions
- To send updates, newsletters, and/or promotional materials (you can opt-out at any time)
- To comply with legal obligations
- To protect against fraud or unauthorized activity
4. How We Share Your Information
We do not and will never sell your personal information. However, we may share your information with:
- Service Providers: Third parties that help us operate our business, such as payment processors and hosting providers.
- Legal Authorities: When required by law or to protect our rights and interests.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred.
5. Your Rights and Choices
Depending on your location, you may have the following rights under applicable laws such as GDPR and CCPA:
- The right to access, correct, or delete your personal information.
- The right to opt out of marketing communications.
- The right to data portability and restriction of processing.
- The right to withdraw consent at any time.
To exercise these rights, contact us at social@firstdayinc.com.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.
7. Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 (or relevant age in your jurisdiction). We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitute acceptance.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: betterwaterheatersinc@gmail.com.
12. Jurisdiction-Specific Notices
- For California Residents (CCPA Notice): You have the right to request disclosure of data collection and deletion practices. Contact us to exercise your rights.
- For EU Residents (GDPR Notice): We process your data under legal bases such as consent, contract necessity, and legitimate interests. You have the right to lodge complaints with your local data protection authority.
Cookies Policy
Last updated: February 12, 2024
This Cookies Policy explains what Cookies are and how We use them. You should read this policy, so You can understand what type of cookies We use, or the information We collect using Cookies, and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.
No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Cookies Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Better Water Heaters, San Jose, CA.
Cookies means small files that are placed on Your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
Website refers to Better Water Heaters, accessible from https://betterwaterheaters.com/.
You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
The use of the Cookies
Type of Cookies We Use
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features, or new functionality of the Website to see how our users react to them.
Your Choices Regarding Cookies
If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option to prevent the use of Cookies at any time.
If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.
Contact Us
If you have any questions about this Cookies Policy, You can contact us:
By email: betterwaterheatersinc@gmail.com